Popular question
01
What is the MOVE service?
MOVE allows you to watch the most popular TV channels, hundreds of movies, TV series, and radio stations from the Balkans. It offers access to over 400 domestic channels and nearly 200 international channels, including adult channels. It features high-quality images, the ability to go back 7 days, and access to the service on multiple devices. These are just some of the features of the MOVE service. MOVE is intended for all our people living in Scandinavia.
02
How can I pay and activate the service?
You can subscribe to the MOVE service directly on our website, or one of our operators will send you payment instructions via Klarna, credit card (Visa, MasterCard, etc.), PayPal, bank giro account, Apple Pay, Google Pay, SEPA transfer, or – if you live in Sweden – via Swish.
03
Is there a contract obligation?
There is no contractual obligation. MOVE is a prepaid service, which means you pay in advance for the period you want to use the service.
07
What should I do if I need help?
If you need assistance, you can contact our Call Center, which operates 24/7. Our operators will be happy to help you with any questions or issues related to the service.
You can reach us through the following methods:
📞 Call center: +46 844 685 800
📱 Viber / WhatsApp: +46 73-738 83 80
✉️ Email: info@fasttelekom.com
Our support is always available, regardless of where you are.
You can reach us through the following methods:
📞 Call center: +46 844 685 800
📱 Viber / WhatsApp: +46 73-738 83 80
✉️ Email: info@fasttelekom.com
Our support is always available, regardless of where you are.
08
In which countries are our channels available?
We offer our service throughout Scandinavia (Sweden, Norway, Denmark, and Finland), but once you subscribe, you can watch the channels anywhere in the world.
The only requirement is a stable internet connection.
The only requirement is a stable internet connection.
06
What is the PIN for locked channels, and how do I activate parental control?
The PIN is 1234.
The Parental Control option (locking channels) allows you to restrict access to certain content that is not suitable for children.
You can set up parental control in the Settings/Parental Control section.
The Parental Control option (locking channels) allows you to restrict access to certain content that is not suitable for children.
You can set up parental control in the Settings/Parental Control section.
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